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Front Desk Patient Coordinator Santa Ana

Front Desk Patient Coordinator

Part Time • Santa Ana
Benefits:
  • Life AD&D
  • Life Insurance
  • Medical Insurance
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Paid time off
  • Training & development
  • Vision insurance
360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our Santa Ana location. Part-time schedule:  Wednesdays, Fridays and Saturdays.

Employees are eligible for our Insurance Benefits program after 30 days of employment.

Additional hours may be available on non-patient days.

We Value Team Members Who:

  • Show up consistently and on-time.
  • Get along well with others and have a supportive, team-player attitude.
  • Possess a strong attention-to-detail and desire to get things done accurately.
  • Adapt well to a fast-paced environment where changes occur frequently.
Some Benefits We Offer:

  • Insurance Benefits program for eligible employees.
  • Paid sick leave for eligible employees.
  • Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
  • We will provide training on our practice management software, computer systems, and other tools.
Requirements:

  • Strong oral and written English skills
  • High school diploma
  • Be a US citizen or be authorized to work in the United States
  • Detail oriented
  • Customer focused
  • Able to cope well with fast-paced environments
Desired:

  • Bilingual (Spanish) highly preferred
Duties:

  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Maintain and manage leads and schedule consultations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Arrange patient charts for next day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Arrange supporting documents for insurance claims
  • Sort and distribute incoming and outgoing postal mail
  • Update patient education materials
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Participate in off-site health fairs and other company sponsored events
  • Perform other clerical/office duties as assigned'
Compensation: $18.00 - $20.00 per hour




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Bi-Weekly Team Bonuses
At 360 Orthodontics, we believe that everyone should share in the success of the Practice. That's why we offer a comprehensive performance bonus program for our ALL eligible team members.
Free Braces Treatment For You Or A Family Member
After 12 months with us, team members receive a free braces treatment for themselves or a family member.
Free Snacks And Food
At our office locations, we offer free snacks, drinks, and other food for our team members.
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